Shipping and Returns Policy | Kratomolgy
Shipping Policy
Refund and Return Policy
At Kratomology, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:
Returns:
- Returns are accepted within 7 days of delivery.
- Items must be unopened, unused, and in their original packaging.
- To initiate a return, please contact our customer service team at contact@kratomology.com for a return authorization.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Return Shipping:
- You will be responsible for paying the shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items:
- Certain items, such as perishable goods or health and personal care items, may not be eligible for returns.
If you have any questions or concerns about our refund and return policy, please reach out to us at contact@kratomology.com. We’re here to help!
